Privacy Policy For Bremart Fabrics Zambia

Effective Date: October 30, 2025

Welcome to Bremart Fabrics Zambia. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our physical store in Lusaka, Zambia, use our website, or engage with us through social media and other digital channels.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the website, place an order, subscribe to our newsletter, or contact us. The information we collect may include:

A. Personal Identification Data

  • Contact Details: Name, email address, shipping address, phone number, and billing address.
  • Account Data: Username, password, and registration details.

B. Transaction & Payment Data

  • Order Details: Information about the fabrics, sewing essentials, and other products you purchase.
  • Payment Information: Payment card details (processed securely by third-party payment processors and not stored directly by us) or mobile money details.

C. Usage and Technical Data

  • Device Data: IP address, browser type, operating system, and unique device identifiers.
  • Usage Data: Information about how you use our website, such as pages visited, time spent on pages, and referring sites.
  • Cookies: Small data files stored on your device (see Section 5 below).

2. How We Use Your Information

We use the information we collect for various business purposes, including:

  • Order Fulfillment: To process your transactions, manage your orders, and deliver products to you within Zambia.
  • Customer Service: To respond to your inquiries, provide support, and manage your account.
  • Marketing & Promotions: To send you promotional emails, special offers, and news about new fabric arrivals or sewing workshops, in line with your preferences.
  • Website Improvement: To monitor and analyze trends, usage, and activities to improve the functionality and quality of our website and services.
  • Security: To detect and prevent fraudulent transactions and protect the rights and property of Bremart Fabrics Zambia.

3. Disclosure of Your Information

We may share your information with third parties only in the following situations:

  • Service Providers: We share data with vendors, consultants, and other third-party service providers who perform services for us or on our behalf. This includes payment processors (e.g., for secure card handling), shipping and logistics companies (e.g., for delivery), and email delivery services.
  • Legal Requirements: We may disclose your information if required to do so by law, in response to a court order, or to cooperate with government agencies.
  • Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

We ensure that all third-party service providers are under a duty of confidentiality and are required to use your personal data only for the provision of services to us.

4. Data Security

We implement reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, please remember that we cannot guarantee that the internet itself is 100% secure. You are responsible for keeping your password and other account login details confidential. If you have reason to believe that your interaction with us is no longer secure (e.g., if you feel that the security of any account you have with us has been compromised), please notify us immediately.

5. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the website to help customize the site and improve your experience. When you access the website, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the website.

6. Your Privacy Rights

Depending on the jurisdiction, you may have the right to request access to the personal information we collect from you, change that information, or delete it. Specifically, you have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Rectification: Request corrections to any incomplete or inaccurate data we hold about you.
  • Object/Opt-out: Object to the processing of your personal data, particularly for direct marketing purposes. You can opt-out of marketing emails at any time by clicking the “unsubscribe” link at the bottom of the email.

To exercise these rights, please contact us using the details provided in Section 8 below. We will respond to your request within a reasonable timeframe as required by Zambian law.

7. Updates to This Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by updating the “Effective Date” at the top of this policy and, where appropriate, by prominently posting a notice of such changes on our website.

8. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Bremart Fabrics Zambia

  • Email: bremartzambia@gmail.com
  • Phone: +260 77 0994430 (Main Contact) or +260 97 7598876
  • Physical Address (Main Branch): Lusaka, Zambia